Impossible Foods Inc. Privacy Policy
Impossible Foods – Privacy Notice [EU/UK/Switzerland]
Effective Date: [ May 18 ], 2022
This Privacy Notice describes how Impossible Foods Inc. and its affiliates (“Impossible Foods,” “we,” “us” and “our”) collects and processes “personal data” as defined by Regulation (EU) 2016/679 (“GDPR”), any national law of an EU member state adopted pursuant to the GDPR, the United Kingdom Data Protection Act of 2018, and the Switzerland Federal Act on Data Protection (collectively, “Data Protection Laws”), our legal basis for processing personal data, and certain rights you may have under Data Protection Laws relating to your personal data. This Privacy Notice applies to our processing of personal data of individuals in the European Economic Area, the United Kingdom, and Switzerland.
1. DATA CONTROLLER
With respect to “personal data” as defined by Data Protection Laws, the responsible controller is:
If in the UK then -
Impossible Foods United Kingdom Ltd.
6th, Floor, One London Wall, London, EC2Y 5EB, UNITED KINGDOM
If in the EU then -
Impossible Foods Germany GmbH
c/o Osborne Clarke, Nymphenburger Str. 1, 80335, Munich, Germany
2.CONTACT DETAILS:
Please contact [email protected](opens in a new tab) with any questions or concerns regarding this policy.
3. PROCESSING OF PERSONAL DATA
We collect personal data when you visit and use our websites, including but not limited to [www.impossiblefoods.com/gb-en(opens in a new tab)] (the “Site”[1] [2] ), as well as when you purchase our products, including but not limited to the Impossible™ Sausage Made From Plants and Impossible™ “Chicken” Nuggets Made From Plants (the “Services”). We collect the following types of information and process and share such information to provide the Site and the Services to you. We also process and share such information in the following ways:
Categories of Personal Data Collected and Purposes of Processing:
First name, last name, e-mail address, phone number, state and/or country you are located in
To provide and improve the Site and Services;
To fulfill your requests, such as those relating to orders and sending related communications;
To determine trends in consumption of our products and determine where our products may be in demand;
For customer service;
To enforce our Terms of Use or other applicable policies.
Your organization and title, business address, business phone number, number of locations and preferred foodservice distributor
To provide and improve the Site and Services;
To fulfill your requests, such as those relating to orders and sending related communications;
To determine trends in consumption of our products and determine where our products may be in demand;
For customer service;
To enforce our Terms of Use or other applicable policies.
First name, last name, social media handle
To learn about your interest in our products;
To reply to your comments on social media platforms.
E-mail address
To send you information about our products that we think may be of interest to you;
To communicate with you about our products, the Site and our Services.
First name, last name, e-mail address, phone number, payment information (e.g., credit card number, security code, expiration date), shipping address, billing address
To fulfill your order, including processing your order and payment.
E-mail address, phone number, state and/or country you are located in and any other information you provide
To respond to your inquiries and communicate with you.
Username/user ID, e-mail address and location
To enable you to post reviews and ratings of our products on our Site.
Location and information about which of the restaurant locations listed on our Site that you click on
To find the location of restaurants or grocery stores near you that provide our products.
IP address and device’s unique identifier
For security and to detect fraud or .illegal activities and for archival and backup purposes in connection with the provision of the Site;
To operate, improve, and personalize the Site and the products we offer, and to give each user a more consistent and personalized experience when interacting with us
Legal Basis for Processing:
Performance of Contract. We may use your information to perform our contractual services or prior to entering into an agreement with you. If you use the Site or if you contact us to request the Services, we use your information to provide to you the features and functionality of the Site and the Services, including for customer service.
Legitimate Interest. We may use information for our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms. For instance, we may use your personal data to contact you and respond to your requests and inquiries, to administer our business including by creating statistical analyses, to identify prevent and detect fraud or to pursue or defend ourselves against legal claims.
Consent. We may use your information with your consent. In these instances, we will ask you to grant us consent to use your information. You are free to grant or deny permission. If you deny permission, we will not be able to process your information to conduct the activity to which the consent relates. For example, we will not be able to send you marketing materials that you request. You are also free to withdraw your consent at any time. A withdrawal of consent will not effect processing that has been completed during the time in which the consent was valid. If you have granted us consent to use your information, we will use it only for the purposes specified when we request your consent. This includes use for our marketing campaigns. If you sign up for our newsletter, you allow us to use your e-mail address for marketing related to the Site, the Services and our products. We will use your personal data to send you emails containing newsletters, promotions and special offers. You may unsubscribe from such e-mails at any time by following the link to unsubscribe at the bottom of our marketing emails. You may also contact us here(opens in a new tab) to request that we remove you from our e-mail list. However, please note that unsubscribing may prevent you from receiving e-mail messages regarding updates, improvements, or offers.
Fulfillment of Legal Obligations. We may use your information to comply with our legal obligations. To comply with regulations, laws or any authority requests, we may disclose your information to authorities or other officials or otherwise process your information pursuant to legal obligations we are subject to (e.g., retain certain information according to tax or commercial laws, respond to your requests to exercise your rights under Data Protection Laws).
Categories of Recipients:
With our Business Partners. If you provide information related to a restaurant or business with which Impossible Foods has a business relationship, we may share the information you provide with that business in order to help our business partners better understand our customers.
With our Affiliates. We may share your information with our family of brands and corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures or companies under common control) for our internal business purposes. However, if we do so, their use and disclosure of your personal data will be subject to this Privacy Notice.
With Third Party Service Providers Performing Services on Our Behalf. We share information, including personal data, with our service providers to perform the functions for which we engage them. For example, we may use third parties to host the Site, provide data analysis and research services, to send out email updates about the Site and/or the Services, provide marketing and advertising services for us, remove repetitive information from our user lists, to help us deliver our products to customers and to process payments.
For Legal Purposes. We also may share information that we collect from users as needed to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose personal data as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share personal data as required to pursue available remedies or limit damages we may sustain.
Corporate Changes. We may transfer information, including your personal data, in connection with a merger, sale, acquisition, reorganization, liquidation, or other change of ownership or control by or of us or any affiliated company (in each case whether in whole or in part).
Additionally, we may collect your personal data, such as professional or employment-related information, if you apply for a career with Impossible Foods via the Site. A separate policy applies to our processing of such personal data and is available on our job application portal
4. Cookies and Other Information Collection Tools
We use cookies to enhance user experience on, and improve, our websites, to analyze usage information relating to our websites, and for digital advertising purposes. For a complete list of the cookies we use, please visit our Cookie List here(opens in a new tab). We use Google Analytics and Hotjar to help analyze how users use the Site and to optimize the Site experience. If you would like to opt-out from the use of your information by Google analytics, you may use Google’s analytics opt-out browser add-on(opens in a new tab) designed for this purpose. To opt-out of Hotjar’s storing of data about your usage of our Site and Hotjar’s use of tracking cookies on other websites, you may use Hotjar’s opt-out link here(opens in a new tab).
We will request consent in compliance with applicable law to use certain types of cookies when you visit our Site. You may also manage your cookie preferences through our cookie preference tool available here(opens in a new tab). Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site.
5. CROSS-BORDER TRANSFERS
All personal data we collect through the Site and in connection with our Services is currently processed in the United States by us or by a party acting on our behalf. When you provide personal data to us through the Services, you consent to the transfer of your data to, and processing of your data in, the United States. The Site and our Services are currently hosted in the United States. We will transfer your personal data to the United States through the use of appropriate safeguards as required by Data Protection Laws.
6. RETENTION
We will retain your information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation.
7. DATA SUBJECT RIGHTS
Under Data Protection Laws, you have the following privacy rights, which you may exercise by contacting us here with “GDPR Request” on the subject line and in the body of your message:
● Right of Access. You have the right to obtain confirmation as to whether your personal data is being processed, as well as access to the personal data along with certain information, including the purposes of the processing, the categories of personal data concerned and the recipients or categories of recipients to whom the personal data have been or will be disclosed.
● Right to Rectification. You have the right to rectify your inaccurate personal data and to complete any incomplete personal data, including by means of providing a supplementary statement.
● Right to Erasure or Right to be Forgotten. You have the right to erase your personal data under certain circumstances.
● Right to Restrict Processing. You have the right to restrict our processing of your personal data under certain circumstances.
● Right to Object. You have the right to object, on grounds relating to your particular situation, at any time to our processing of your personal data, which is based on public interest or our legitimate interests, including the profiling of data. In this case, we will stop processing your data, except for where we have compelling legal grounds for the processing which override your interests, rights and freedoms, or for the exercise or defense of possible legal claims. You also have a right to object to the processing of your personal data for direct marketing purposes.
● Right to Data Portability. Under certain circumstances, you have the right to receive your personal data that you provided to us in a structured, commonly used and machine-readable format, and have the right to transmit such data to another controller without hindrance from us.
● Right to Withdraw Consent. If you have provided us with your consent for the processing of your personal data, you may withdraw your consent at any time to stop any further processing.
● Right to Lodge a Complaint. You have a right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates the Data Protection Laws.
8. DATA SECURITY
We employ technical and organizational security measures designed to protect the security of information submitted through the Site and/or the Services. However, the security of information transmitted through the Internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of data. Users of the Site are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our Site. In order to protect us, you and your data, we may suspend your use of the Site, without notice if any breach of security is suspected. Access to and use of password protected and/or secure areas of the Site are restricted to authorized users only. Unauthorized access to such areas is prohibited.
9. LINKS TO OTHER WEBSITES
The Site may contain links and widgets related to third-party websites and services, such as social networks (a “Third-Party Service”), with which we have no affiliation. A link to or other availability of any Third-Party Service does not mean that we endorse it, or the quality or accuracy of information presented on it. If you decide to visit a Third-Party Service, you are subject to the privacy notices and practices of the third party that operates the Third-Party Service and not this Privacy Notice. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit.
10. EFFECTIVE DATE AND CHANGES TO PRIVACY NOTICE
The Effective Date of this Privacy Notice is set forth at the top of this webpage. We may change this Privacy Notice from time to time at our discretion. Such changes to the Privacy Notice may be required to reflect enhancements to our Site and may therefore affect the collection, retention and use of personal data. Changes will be posted to this webpage. We encourage you to return to this webpage frequently so that you are aware of our current privacy practices. The amended Privacy Notice supersedes all previous versions.