Effective Date: June 3, 2020
EFFECTIVE DATE AND CHANGES TO THESE TERMS
The Effective Date of these Terms is set forth at the top of this webpage. Impossible Foods reserves the right to modify or amend the Terms without notice at any time. Changes will become effective immediately. Therefore, it is your responsibility to check these Terms for changes. Your continued use of the Site following any modifications or amendments to the Terms will mean that you agree to the changes. The amended Terms supersede all previous versions.
WHO MAY USE THE SITE
You may use this Site so long as you agree to be bound by, and act in accordance with, these Terms and you are at least 13 years old.
CONDITIONS OF USE
You may use this Site and the information, files, documents, text, photographs, images, audio, and video which it contains and any material made available for download on the Site (collectively, the “Content”) provided on the Site only as expressly provided in these Terms or as stated on the Site. All right, title, and interest in and to the Content are the property of Impossible Foods (or another party that has licensed their material to us). The Site and Content are protected by United States and international copyright and trademark laws. All rights not expressly granted herein are reserved to us and our licensors. The use of this Site does not confer upon you any rights to any intellectual property including but not limited to patents, trademarks, copyrights, design, user interfaces, trade dress, or computer code.
We authorize you to view or download the Content on the Site solely for your personal, noncommercial use if you do not remove the copyright and other proprietary rights notices which are contained in the Content. You may not copy, distribute, modify, create derivative works of, reproduce, publish or use, in whole or in part, any Content. Content and features are subject to change or termination without notice in our editorial discretion.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, by (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) accessing or using the Site or any portion thereof without authorization; or (d) introducing any viruses, Trojan horses, worms, logic bombs, malware or other material which is potentially malicious or technologically harmful.
You may not use this Site in any manner that interferes with the services Impossible Foods provides via this Site nor may you attempt to access the Site in any other manner than those that we purposely provide to you or are otherwise permitted by law. This includes but is not limited to attempts to gain unauthorized access, imposing an unreasonably large load on the Site’s infrastructure, or any other attempts to interfere with Impossible Foods’ intended working of the website as well as the experience of other visitors. You may not use any robot, spider or other automatic device, process or means to access the Site for any purpose, including monitoring or copying any of the Content.
You may not use this Site in any way that violates any applicable federal, state, local or international law or regulation. If you use or attempt to use this Site or the Content in any way not expressly permitted by this Site, your right to use the Site will terminate automatically and you must immediately destroy any copies you have made of any portion of the Content.
Unless you are a restaurant operator, you are not permitted to resell or otherwise use any of the Products you purchase for commercial purposes.
LINKS TO OUTSIDE WEBSITES
PRODUCTS AVAILABLE FOR DIRECT-TO-CONSUMER PURCHASE
United States residents in the 48 contiguous states may be able to purchase Products and/or services directly on the Site. If you do make a payment through our Site, you agree to have your information shared with our third-party payment processor and its affiliates for purposes of processing your payment. We accept credit and debit cards issued by U.S. banks and other payment and billing methods that may be designated by us at the time of purchase. If a credit or debit card account is being used for a transaction, we may obtain preapproval for an amount up to the amount of the payment. You represent and warrant that if you are making online payments that (a) any credit card, debit card and bank account information you supply is true, correct and complete, (b) charges incurred by you will be honored by your credit/debit card company or bank, (c) you will pay the charges incurred by you in the amounts posted, including any applicable taxes, and (d) you are the person in whose name the card was issued and you are authorized to make a purchase or other transaction with the relevant credit card and credit card information.
In the event a Product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we have the right to refuse or cancel any orders placed for the Product listed at the incorrect price. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall promptly issue a credit to your credit or debit card account in the amount of the incorrect price.
All of our Products are subject to availability, and we reserve the right, at our sole discretion, to impose quantity limits on any order, to discontinue offering certain Products, or refuse to accept or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or adherence to our fraud avoidance policies. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit or debit card has already been charged, we shall promptly issue a credit to your credit or debit card account in the amount of the charge
DIRECT-TO-CONSUMER REFERRAL PROGRAM TERMS AND CONDITIONS
Impossible Foods (“Impossible Foods,” “We,” or “Our”) offers referrers (“Referrer(s)” or “You,” or “YOUR”) the opportunity to participate in its “refer-a-friend” program (the “Program”). We reserve the right to amend or terminate the Program at any time, for any reason. The Program is administered by Impossible Foods Inc. Referrers are bound by these terms and conditions (“Referral Terms”) by participating in the Program. If you do not agree to these Referral Terms in their entirety, you are not authorized to register as a Referrer or to participate in the Program in any manner. Referrers may not participate in the Program where doing so would be prohibited by any applicable law or regulations.
United States residents age thirteen (13) years or older may be eligible for a referral credit (“Credit(s)”) when they register to become a Referrer here(opens in a new tab), share their personalized referral link provided by Impossible Foods, and the referred customer completes his or her first purchase. A Referrer must provide a valid email address to receive a personal referral link. Referral links shall only be issued to individuals. To qualify for the referral Credit, the referred customer must click on the Referrer’s unique link and place an order via the Impossible Foods website. A referral Credit is "store credit" to Impossible Foods' online store (buy.impossiblefoods.com) and will be issued via email once all items in the referred customer’s first order have shipped. Only one (1) referral Credit will be applied at a time towards Referrer’s future purchases. Referral Credits cannot be used with other promotions, discounts, or subscriptions.
Credits have no monetary value and may not be redeemed for cash. Credits are not transferable and may not be auctioned, traded, bartered or sold. Upon termination of the Program or any portion thereof for any reason any unredeemed Credits that have not yet been used by Referrers are forfeited.
We reserve the right to modify or amend these Referral Terms and/or the methods through which Credits are earned, at any time. We reserve the right to disqualify any Referrers from participation in the Program, and cancel any Credits, at any time in our sole discretion including, without limitation, if You do not comply with any of these Referral Terms, including but not limited to attempts to gain Credit through self-referral by opening multiple accounts using different email addresses or by adding identical payment methods to multiple accounts, gaining Credit by referring customers through paid advertising, sponsored links, posting Your referral link to commercial sites, spamming, or otherwise failing to comply with any applicable law, rule or regulation. We may refuse to issue a Credit or rescind a previously issued Credit if We deem the Credit, referral, or any transaction related to the Credit or referral in Our sole discretion, to be fraudulent, suspicious, or in violation of these Referral Terms. We are not required to prove the legitimacy or illegitimacy of any referral. All of Impossible Foods’ decisions with respect to the administration of the Program are final and binding. Referrers are encouraged to share their referral links with friends and family and through social media platforms, but always in accordance with these Referral Terms and you may not, except as solely enabled by any referral link provided by Impossible Foods, display or use in any manner Impossible Foods’ trademarks or engage in activity that may be regarded as misleading to Our customers.
You agree to defend, indemnify, release and hold harmless Impossible Foods, its parent companies, affiliates and subsidiaries, together with their respective employees, directors, officers, licensees, licensors, shareholders, attorneys and agents including, without limitation, their respective advertising and promotion entities and any person or entity associated with the production, operation or administration of the Program, from any and all claims, actions, demands, damages, losses, liabilities, costs or expenses caused by, arising out of, in connection with, or related to Your participation in the Program (including, without limitation, any property loss, damage, personal injury or death caused to any person(s) and/or the awarding, receipt and/or use or misuse of the Program or any Credit);
Impossible Foods disclaims any liability for damage to any computer system resulting from participating in, or accessing or downloading information in connection with the Program, and reserves the right, in its sole discretion, to cancel, modify or suspend the Program should a virus, bug, computer problem, unauthorized intervention or other cause beyond Our control corrupt the administration, security or proper operation of the Program. We reserve the right to cancel or suspend the Program should We determine, in Our sole discretion, that the administration, security or fairness of the Program has been compromised in any way.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) YOUR USE OF THE PROGRAM IS AT YOUR SOLE RISK; THE PROGRAM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND IMPOSSIBLE FOODS EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS AND TERMS (COLLECTIVELY, "PROMISES") OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW OR CUSTOM, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES OFFERED THROUGH THE USE OF THE PROGRAM, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT; (B) IMPOSSIBLE FOODS MAKES AND GIVES NO WARRANTY THAT (i) THE PROGRAM WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (ii) THE RESULTS OBTAINED FROM THE USE OF THE PROGRAM WILL BE ACCURATE OR RELIABLE, (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE PROGRAM WILL MEET YOUR EXPECTATIONS, AND (iv) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PROGRAM IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT IMPOSSIBLE FOODS (INCLUDING ANY VENDORS AND SERVICE PROVIDERS ASSOCIATED WITH OR ASSISTING IN PROVIDING THE PROGRAM) SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF IMPOSSIBLE FOODS WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE PROGRAM; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH, FROM, OR AS A RESULT OF THE PROGRAM; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE PROGRAM; OR (v) ANY OTHER MATTER RELATING TO THE PROGRAM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT POSSIBLE BY LAW, IMPOSSIBLE FOODS'S (INCLUDING ANY VENDORS AND SERVICE PROVIDERS) MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), SHALL NOT EXCEED $100 USD.
Impossible Foods attempts to be accurate in describing its Products on the Site. We do not warrant that the product and service descriptions, including the weight or volume of the Products or other content of this or any other website are complete, reliable, current, or error-free.
SHIPPING AND HANDLING; RISK OF LOSS
You agree to pay any shipping and handling charges shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. Generally, shipping is handled by a third party courier. When you purchase a Product from our Sites, any shipping times shown are estimates only. Actual delivery dates may vary. You agree that you will not obtain, or direct shipment of, a Product for export.
DELIVERIES AND STORAGE
You are responsible for inspecting Products for any issues upon delivery. In addition, you are solely responsible for proper storage and handling of the Products you receive. The Products may be delivered in a frozen or thawed state. Each package will have a sticker with a “best by date.”
If you ordered a perishable Product for delivery, and you are not home when the delivery arrives, the courier will generally leave the package for you at your door, unless other delivery instructions have been communicated by or to you. Our perishable Products will be packaged in insulated liners and with dry ice or (or another similar frozen pack) to remain cold and fresh potentially for several hours after delivery; however, depending on the season and temperature in your geographic area at time of delivery, advanced planning by you should be made for immediate and proper storage of your perishable Products, as there is no guarantee how long packages will remain cold under any given condition.
In the case of inclement weather or other events beyond our control that interfere with our ability to deliver your purchased order, we will attempt to deliver your order as soon as reasonably possible. In some cases, delivery may occur prior to the scheduled delivery date. If timely delivery of your Products to ensure freshness is not feasible, we may cancel your order and issue you a credit or refund of the purchase price for that order.
WARRANTIES AND DISCLAIMERS OF WARRANTIES
YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND LINKED SITES. IMPOSSIBLE FOODS DOES NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES, MALWARE OR OTHER DESTRUCTIVE OR HARMFUL PROGRAMMING. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR NEEDS FOR DATA BACK UP AND SECURITY.
YOU ARE SOLELY RESPONSIBLE FOR, AND ASSUME ALL RISKS RELATED TO, THE PROPER AND SAFE HANDLING, PREPARATION, STORAGE, COOKING, USE AND CONSUMPTION OF THE PRODUCTS. YOU ARE ALSO SOLELY RESPONSIBLE FOR KNOWING ABOUT ANY FOOD ALLERGIES YOU MAY HAVE AND VERIFYING THE PRODUCTS AND THEIR CONTENTS (INCLUDING MAJOR ALLERGENS DISCLOSED ON THE PRODUCTS’ LABELS) BEFORE HANDLING, PREPARING, USING OR CONSUMING SUCH PRODUCTS. FURTHER, YOU ACKNOWLEDGE AND AGREE THAT THE PRODUCTS MAY HAVE BEEN STORED NEAR PRODUCTS CONTAINING INGREDIENTS IDENTIFIED AS MAJOR U.S. ALLERGENS, INCLUDING BUT NOT LIMITED TO WHEAT, SOY, PEANUTS AND TREE-NUTS, AND WE CANNOT GUARANTEE THAT CROSS-CONTAMINATION WILL NOT OCCUR.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IMPOSSIBLE FOODS AND ITS EMPLOYEES, OFFICERS, MANAGERS, DIRECTORS, MEMBERS, AFFILIATES, ATTORNEYS, AGENTS, CONTRACTORS OR REPRESENTATIVES (COLLECTIVELY, THE “IMPOSSIBLE FOODS REPRESENTATIVES”) WILL NOT BE RESPONSIBLE FOR ANY DAMAGES, LIABILITY OR INJURIES FOR ANY CAUSE OF ACTION UNDER ANY LEGAL THEORY THAT RELATES IN ANY WAY TO YOUR ACCESS, OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE, SITE-RELATED SERVICES, CONTENT, INFORMATION CONTAINED WITHIN THE SITE OR ANY LINKED SITE, OR ANY PRODUCTS PURCHASED THROUGH THE SITE, INCLUDING ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION). IMPOSSIBLE FOODS SHALL NOT BE LIABLE EVEN IF IMPOSSIBLE FOODS OR AN IMPOSSIBLE FOODS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED SERVICES, CONTENT, INFORMATION CONTAINED WITHIN THE SITE OR ANY LINKED SITE, OR ANY PRODUCTS PURCHASED THROUGH THE SITE, IS TO STOP USING THE SITE AND/OR THOSE PRODUCTS OR SERVICES. TO THE EXTENT PERMITTED BY LAW, IMPOSSIBLE FOODS’ TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS SHALL BE LIMITED TO ACTUAL, DIRECT DAMAGES, NOT TO EXCCED THE LESSER OF THE AMOUNT YOU PAID IMPOSSIBLE FOODS WITHIN THE PAST THIRTY (30) DAYS TO USE THE SITE OR A SERVICE THEREIN, OR ONE HUNDRED DOLLARS ($100). IN ANY EVENT, IMPOSSIBLE FOODS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE. NO CLAIM OR ACTION ARISING FROM OR CONCERNING THE SITE OR ANY PRODUCTS PURCHASED THROUGH THE SITE MAY BE BROUGHT LATER THAN ONE (1) YEAR FROM THE DATE THE CLAIM OR CAUSE OF ACTION AROSE. THE FOREGOING LIMITATIONS APPLY EVEN IF THE REMEDIES UNDER THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.
The limitations of liability provided in these Terms inure to our benefit to all of the Impossible Foods Representatives.
Some jurisdictions do not allow the disclaimer of warranties or limitation of certain damages so certain of the foregoing disclaimers and limitations may not apply to you.
You agree to indemnify and hold harmless Impossible Foods and Impossible Foods Representatives from any and all losses, damages, liabilities, claims, demands, suits, or causes of action (including reasonable attorneys’ fees and costs) arising out of your use or misuse of the Site, your breach of these Terms or your violation of applicable law, rule or regulation.
WAIVER OF CLASS ACTION
YOU AND IMPOSSIBLE FOODS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
This Agreement will be governed in all respects by the laws of the State of California as such laws are applied to agreements between California residents entered into and to be performed entirely within California, without giving effect to conflict of laws principles. The sole venue to bring any action under this Agreement shall be the state and federal courts of California, USA. The parties submit to the jurisdiction of such courts.
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials posted on the Site infringe your copyright, you (or your agent) may send Impossible Foods a “Notification of Claimed Infringement” requesting that the material be removed, or access to it blocked. The notice must include the following information:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of the works that have been allegedly infringed;
2. Identification of the copyrighted work alleged to have been infringed (or if multiple copyrighted works located on the Site are covered by a single notification, a representative list of such works);
3. Identification of the specific material or link alleged to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Impossible Foods to locate the material on the Site;
4. Your name, address, telephone number, and email address (if available);
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Impossible Foods a counter-notice.
Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see https://www.copyright.gov/(opens in a new tab) for details. Notices and counter-notices with respect to the Site should be sent to [email protected] with a copy to [email protected] Consult your legal advisor and see 17 U.S.C. § 512 before filing a notice or counter-notice as there are penalties for false claims under the DMCA.
No waiver by Impossible Foods of any term or condition set forth in these Terms shall be effective unless in a writing signed by an authorized representative of Impossible Foods or be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to enforce any provision of this Agreement shall not constitute a waiver thereof or of any other provision.
Should any provision of these Terms be held to be invalid, unenforceable, or illegal by a court of competent jurisdiction, such ruling will not affect or impair the validity, enforceability, or legality of any remaining portions of this Agreement, and, in such event, such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law. All remaining portions will remain in full force and effect as if the original Terms had been executed without the invalidated, unenforceable, or illegal part.
The provisions of these Terms which by their nature should survive the termination of these Terms shall survive such termination.
CONSUMER INFORMATION AND RIGHTS
California users of this Site are entitled to the following consumer rights notice under California Civil Code Section 1789.3: if you have any questions about these Terms, please contact us here(opens in a new tab).